Please note that the answers to these questions are for guidance only. Always clarify things with your local water company as rules do differ from company to company and year to year.

Got a question? Please email info@hosepipeban.org.uk and we’ll try to answer it.


131 Responses to “FAQs”

  1. JO
    May 15, 2012 at 9:41 am #

    can patios be jet sprayed clean from foxes mess or is this included with the ban

    • Hose
      May 15, 2012 at 9:44 am #

      You can use a hosepipe for health and safety reasons so if you’re happy this is a health and safety issue you may use it.

    • Ella
      May 27, 2012 at 2:23 pm #

      What should you do if your neighbour is washing their car with a hose? ?

      • dawn
        May 30, 2012 at 9:23 pm #

        ignore it does it really matter, is it worth the hassle of reporting, i would say there are more important things in life than a neighbour using a hosepipe

  2. Mac
    May 20, 2012 at 11:22 am #

    Has the ban been lifted yet?

    • Hose
      May 22, 2012 at 8:09 pm #


  3. Martin
    May 21, 2012 at 9:45 pm #

    Can I use my hose to mix cement in the garden.

    • Hose
      May 22, 2012 at 8:10 pm #


  4. mary
    May 23, 2012 at 12:19 pm #

    how can i report someone for using there hosepipe

    • Hose
      May 23, 2012 at 1:40 pm #

      Contact your local water company if you wish to report someone.

    • dawn
      May 30, 2012 at 9:24 pm #

      get a life

  5. alison
    May 23, 2012 at 4:35 pm #

    can our pool company maintain our pool and top up if necessary

    • Hose
      May 23, 2012 at 8:19 pm #

      The topping up of swimming pools isn’t allowed.

  6. Charles
    May 23, 2012 at 8:17 pm #

    Can i use drip irrigation & soaker hoses from the outside mains tap

    • Hose
      May 23, 2012 at 8:20 pm #

      Yes as long as they meet the criteria given by your local water company.

  7. Jamie
    May 24, 2012 at 4:39 pm #

    I am just laying new turf in a garden, are you allowed to water it??

    • Hose
      May 24, 2012 at 4:50 pm #

      With a hosepipe: Only if you’re a professional gardener and only for 28 days. Otherwise it can be watered with a watering can.

      • Jamie
        May 24, 2012 at 4:55 pm #

        Thank you, does this still apply if we as professionals lay it, but it will be the clients that end up watering most evenings? Can they still use a hosepipe

        • Hose
          May 24, 2012 at 4:56 pm #

          Yes, as long as laid by professionals, your client is then allowed to water with a hosepipe/sprinkler for 28 days.

  8. Michael Potter
    May 26, 2012 at 6:24 pm #

    can I fill water butts (2) using a hosepipe if they are empty before more rain fills them? It is for garden use only , veggies and flowers.

    • Hose
      May 28, 2012 at 9:51 am #

      No you can’t fill water butts (or any container) with a hosepipe connected to mains water.

  9. jam h
    May 26, 2012 at 9:07 pm #

    My dog has bad diarrhea can i use the hose to wash the path and grass down, so my children dont get ill from playing in garden

    • Hose
      May 28, 2012 at 9:52 am #

      Yes you can do that as it’s a health and safety issue.

  10. David
    May 27, 2012 at 10:11 am #

    It gets quite dusty at the industrial estate where I work and my employers have told me to damp down the area using a water bowser/sprinkler system. It’s home made and pulled along by a tow vehicle and will use approx. 500 litres water per fill. It will be filled by our on-site water supply from the tap.

    Personally, I think it’s a waste of water as the area dries out after 2-3 hours, but, during these drought conditions is damping down nuisance dust illegal?

    • Hose
      May 28, 2012 at 9:53 am #

      Legally it’s not a problem as it’s on commercial property which is exempt.

  11. Darren
    May 28, 2012 at 9:51 pm #

    My neighbour has just had their garden landscaped and new turf laid. This has been watered for the past five days (not continiously) with a sprinkler attached to a hosepipe.
    After looking at Southern Waters website it appears that all that will happen if someone is reported is they will receive a letter saying “don’t do it again”. Is there any point in reporting them?

    • Hose
      May 29, 2012 at 6:23 am #

      They’ve got a total of 28 days in which they can water it like that.

  12. apears
    May 30, 2012 at 10:36 am #

    Does the hosepipe ban mean councils have to shut off council run kids splash parks (i.e. the kinds where water squirts out the ground and the kids run around)?

  13. chris
    May 30, 2012 at 1:14 pm #


    Can i clean my company car? i’m sure i read i couldn’t under local restrictions, but reading it now it clearly states private vehicles?

    Also i am moving house next week from a rented place, I have to leave the property as clean as possible in order to get my deposit back. Can i use a pressure washer to clean?



    • Hose
      May 30, 2012 at 3:12 pm #

      Cleaning the company car is fine. You can’t clean property with a pressure washer unless it’s for health and safety reasons for instance a slippery surface.

  14. fred
    May 31, 2012 at 9:33 am #

    I am the gardener at a small hotel and we rely on weddings throughout the summer months as our main business , can we use a hosepipe to water our trees and shrubs which form backdrops for wedding photographs.

    • Hose
      May 31, 2012 at 9:35 am #

      Yes you can as it’s commercial property.

  15. Bob Draper
    May 31, 2012 at 9:13 pm #

    how do funfair operators get around filling there huge pools for ” water walking”

    • Hose
      June 11, 2012 at 12:15 pm #

      Commercial enterprises are exempt from the bans in most cases.

  16. Jade
    June 6, 2012 at 1:23 pm #

    I have just had a wall built in Herts. I need to use a jet spay to clear excess cement of the tiles and spay clean a shared car park area where cement has covered the area is this allowed with a pressure washer?

    • Hose
      June 11, 2012 at 12:16 pm #

      Yes you can do that with a pressure washer.

  17. R Barnes
    June 7, 2012 at 8:47 am #

    Can I use my children’s dirty bath water to fill my water butt using a piece of hose pipe?

    • Hose
      June 11, 2012 at 12:16 pm #

      Yes that’s OK.

  18. Rob Beresford
    June 7, 2012 at 9:05 am #

    If I have a water butt, that in addition to being filled with rain water, is also filled with used bath/shower water but not, I repeat, NOT filled from the mains. Can I use a pressure washer that draws water from the water butt, ie, NOT connected to the mains tap, but rather, is connected to the water butt.

    As this is not connected to mains water, is this allowed and if not, why not?

    • Hose
      June 11, 2012 at 12:17 pm #

      Yes that’s perfectly acceptable.

  19. Albot
    July 3, 2012 at 1:19 pm #

    Why are commercial premises excluded? Surely they use the most water?

    • Hose
      July 22, 2013 at 5:33 pm #

      To ensure the wheels of industry keep turning.

  20. AmbEr
    July 22, 2013 at 10:50 am #

    During a hosepipe ban, can I locate a water butt under an outside tap & top it up without using a hosepipe, and then connect up a hopsepipe to the water butt to water the garden ?

    • Hose
      July 22, 2013 at 5:33 pm #

      No, that wouldn’t be allowed.

  21. Jake
    December 10, 2013 at 9:40 pm #

    What actually happens if you get caught using a hosepipe? Do you get jail or something?

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