Ofwat today has fined Thames Water 0.7% of turnover (£9.7 million) for misreporting information and delivering poor service to customers. Ofwat is now publishing final notices penalising the company,...

Ofwat today published its proposals to fine Severn Trent Water 3% of its turnover – a total of £35.8 million – for deliberately providing false information to the regulator and providing a...

GMB, the water workers union, plan to step up a campaign to secure a new ownership structure for the UK water industry that would lead to better value for consumers and open the way to develop new water...

The independent review of competition and innovation in the water industry, announced when the Government launched its new Water Strategy for England earlier this month, is to be led by Professor Martin...

To protect essential water and sewerage services for consumers and safeguard the future of those services, bills in England and Wales will rise by a little more than inflation this year. The average increase,...

Ofwat today confirmed that it has fined Southern Water a total of £20.3 million for deliberately misreporting information and delivering poor service to customers. Southern Water’s shareholders...

Climate change means that we will all have to value water more as we find a fairer way of paying for it, Environment Secretary Hilary Benn, said today as he launched the Government’s water strategy...

Ofwat today set out in greater detail its reasons for proposing in September 2007 to fine Thames Water a total of £12.5 million. The economic regulator has issued a ‘variation notice’ as an...

The Consumer Council for Water is calling for customers to create a splash in 2008 by making a positive impact on the planet and saving money, with a New Year’s resolution to save water. Forget expensive...

Ofwat has amended South East Water’s Conditions of Appointment to allow it to replace Mid Kent Water as the water service provider for nearly 250,000 customers in the Kent area. This will give effect...

So at last we have an updating of the hosepipe ban laws that were first written in 1945. Perhaps a forward-thinking government would have had them in place in the spring of 2006 (or even 2004) when we...

The government has confirmed that the current hosepipe ban rules created in 1945 are to be updated. This is the full statement issued by the Department for Environment, Food And Rural Affairs (DEFRA) this...

Customers can be assured that their water supplies are secure, according to Ofwat’s ‘Security of Supply 2006-07′ report published today. The report looks at how well companies have managed...

Ofwat has appointed a new water and sewerage company – the first new company to offer both services since privatisation – by granting its twelfth inset appointment. Inset appointments allow...