Anglian Water Hosepipe Ban Restrictions 2012

Updated 26/03/2012

This is the statement Anglian Water have made regarding their hosepipe ban water restrictions starting on April 5th 2012.

We will now use this page as the definitive guide on Anglian Water’s restrictions and exemptions. Please therefore refer back here if you have seen something contradictory on another part of our site which may have been written when other rules applied.

You may comment or ask questions using the comments box at the bottom of this page.

Anglian Water’s statement:

What can’t I do when I’m on a hosepipe ban?

  • Watering a garden using a hosepipe.
  • Cleaning a private motor-vehicle using a hosepipe.
  • Watering plants on domestic or other non-commercial premises using a hosepipe.
  • Cleaning a private leisure boat using a hosepipe.
  • Filling or maintaining a domestic swimming or paddling pool, except by using a hand held container filled directly from a tap.
  • Drawing water, using a hosepipe, for domestic recreational use.
  • Filling or maintaining a domestic pond using a hosepipe, except where fish or other aquatic animals are being reared or kept in captivity.
  • Filling or maintaining an ornamental fountain, except where an ornamental fountain is in a fish pond.
  • Cleaning walls, or windows, of domestic premises using a hosepipe.
  • Cleaning paths or patios using a hosepipe.
  • Cleaning other artificial outdoor surfaces using a hosepipe.

What am I still allowed to do?

  • Use a hosepipe in a garden or for cleaning walls or windows of domestic premises, paths or patios, a private leisure boat or an artificial outdoor surface, where such use is necessary for health and safety reasons;
  • Use a hosepipe in the course of a business to clean a private motor vehicle, or for cleaning walls or windows of domestic premises, paths or patios or an artificial outdoor surface, where this is done as a service to customers
  • Use a hosepipe to water a garden attached to a domestic dwelling or to water plants on domestic premises by people with severe mobility problems or who hold a current Blue Badge issued by their local authority.
  • Use a hosepipe to water an area of grass or an artificial outdoor surface used for playing sport or recreation (but not for any ancillary use), where this is required in connection with a national or international sports event only.
  • Use of drip or trickle irrigation watering systems fitted with a pressure reducing valve and a timer, that are not handheld and which place water by drip directly onto the soil surface or beneath the soil surface, without any surface run off or dispersion of water through the air using a jet or mist.

Are there any exemptions to the hosepipe ban?

There are some exemptions:

  • Non-domestic horticultural or agricultural activity.
  • Any activities that are necessary for health and safety reasons (i.e. necessary to remove or minimise any risk to human or animal health/safety or prevents/control the spread of causative agents of disease).

What is the definition of a garden?

A ‘garden’ includes all of the following:

  • A park.
  • Gardens open to the public.
  • A lawn.
  • A grass verge.
  • An area of grass used for sport or recreation.
  • An allotment garden.
  • An area of an allotment used for non-commercial purposes.
  • Any other grass space.

Contact details here: Anglian Water Contacts

50 Comments on Anglian Water Hosepipe Ban Restrictions 2012

  1. we clean drives/roofs as a business though usually use customers water/our hose pipe ,this ok?

    • Hi Mark

      Not easy to say where roofs are concerned. You’ll need ask Anglian Water for clarification.

  2. Hi I have just had my whole lawn turfed what do i do as it needs watering every day and i cant use a bucket!!!

  3. Can I wash my caravan down – they don’t appear to be mentioned………

  4. Can you clarify the position regarding ponds. During the summer months my water levels drop due to evaporation. Can I use the hose to top up to ensure the fish are living healthily, or have I got to top up with buckets?

    • Hi Steve

      You can top up a pond with a hosepipe if it has animals (of some sort) living in it.

  5. I’m a blue badge holder a reading the cans / cants and also the qu’s and ans above am I right in that I can water plants etc as long as I do it myself, but what about cleaning the car, there is no mention of this, am I allowed to do this myself with a hose or am I expected to carry buckets or watering cans from the hose to the car? This would really do me a lot of favours as I am an amputee and carrying anything heavy is nigh on impossible.

    • Hi Gary

      Yes you can water the garden yourself but not wash your car with a hosepipe. Personally I’d phone them and see if they can do anything else for you.

  6. Hi
    I have three dogs who tend to use the garden as a toilet. My garden is pathed so i tend to wash down the area with a hose to keep it clean. Do you think this is a health a safety issue so therefore an exemption?

    • Hi James

      What you have to think about is if you could convince the water company that it’s a health and safety issue. If so, you’re OK.

  7. Grow your own // April 2, 2012 at 9:14 am //

    I have spent the last 6 months rearing herbs and veg plants in preparation to sell at a local market. I am not a registered business but any watering from a hosepipe is ultimately for the benefit of commercial purposes…am I exempt or do I have to be a registered business?

  8. Am i able to use a hose pipe to clean a paved area where my dogs go to the toliet?

    • Hi Vera

      As long as it can be seen to be a health and safety issue or even animal welfare issue, yes you can do that.

  9. Hi hose
    I have horses and usually wash them after exercise with a hose pipe.
    Is this still allowed?

    • Hi Michelle

      Hosepipes can be used for animal welfare issues, though the water company might suggest you use buckets for that task. Probably best to contact them.

  10. warwick hirst // April 2, 2012 at 5:45 pm //

    We are Newmarket Town Council and we have flower beds and hanging baskets in our Town which we water Can we continue to do this or do we have to let them all die please ? We water public flowers only and we have no contact with private householders .We operate a commercial service to maintain our Public and legal commitments as a Town Council under the 1972 Local Government Act

    • Hi Warwick

      You’ll need to speak to Anglian Water directly about this, but based on the rules available, you wouldn’t be able to do this.

      What’s most surprising is that water companies haven’t spoken to town councils as you’re not the first to ask.

  11. Hi We are not supplied by anglia water, our water comes through a dyke thing and is then cleaned in a depot behind us and then electronicaly pumped to our house…yes a bit of a weird set up, so to make that clear we do not have a water supply on a mains !!
    does the hoes pipe ban still apply to us ,and if it does who would fine us if we choice to use our hose pipe, as we have no water company !

    • Hi Kel

      I can’t see how you could be stopped from using a hosepipe if this water isn’t supplied by a water company. Might be best to clear it up with them though.

  12. I have been told if your retired you can fill your swimming pool? Is this true?

  13. Does this mean hosepipe fixed to the mains, or hosepipe fullstop.

    How about if I place a large container under the outside tap, then put a waterbutt pump in it and wash the car with that?

  14. Hi, i grow my own veg, will i be able to water them with a hosepipe, the patch is a little big to water with a can…

  15. Hi,

    I have recently slipped 3 discs and have had a back operation, and am unable to carry heavy watering cans backswards and for across my garden to water the couple of flower beds that I have. Can I just check, would I be able to use a hose to fill the watering cans by the beds and turn the flow off once each watering can is full. I.E. bringing the water to the area needed by hose, in order to fill watering cans to water the garden??

    Many thanks.

  16. Hi,

    we have a local cricket pitch near us and they usually have a hose running 24/7 all through the summer months (it only stops when they are playing cricket ((obviously))
    Will they still be able to do this as its a dusgusting waste?

  17. Fox's Marina // April 3, 2012 at 12:24 pm //

    Whislt I am aware that berthholders cannot clean their boats using hosepipe is it ok for them to:
    Clean the decks using a container filled at the tap?
    Use hosepipe or container to fill their freshwater tanks?

  18. 1Can I use a hose to water plants at my office? (Commercial premises)

  19. Sorry for the double click on my last question.

    At home I have an irrigation system which has some runs using the trickle devices and some have tiny sprinklers. Are these acceptable?

    • Not with sprinklers no. Full definition of what you can use can be found higher up this page.

  20. Can I use a hosepipe to fill the fresh water tank of my campervan:

    a) at home

    b) on a campsite

  21. I welcome the ban; it should have been imposed 6 years ago when I first noticed important local rivers were dry, even in winter.
    I currently save our bath/shower water in a water butt and want to use a hose to transfer it down a slope to another water butt in the vegetable garden. Is that allowed under the regs?

  22. How do I find out if the hosepipe ban is in force where I live? Is there a search I can do with my postcode? (NG22 0UU)

    • We are unable to give advice on post codes that may be affected. Please contact your local water company.

  23. A water leak was reported to Anglia Water. months ago.!!

    On the approach road into Morrison’s Wellingborough, water has been flowing down the road. into the drain,
    We all have been threatened with a £1.000 fine for using a hosepipe,?????

  24. What’s the position where there are 2 adults sharing a property and only one is a blue badge holder (the other is their husband / carer). is he allowed to use the hose or only the blue badge holder?

  25. If one member of a household has a Blue Badge and another member of the same household is able bodied (ie, husband or wife), does the exemption apply to this household?

  26. Questions are now closed for this section as the same questions have been answered many times. Please look through the previous questions and read the rules written at the top of the page.

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